Terms of Use

These Terms of Use (“Terms”) govern your access to and use of SHUQZ (https://www.shuqz.app), its mobile applications, and related services (collectively, the “Platform”). By registering an account, listing a business, or otherwise using the Platform, you confirm that you are at least 13 years old, have read and understood these Terms, and agree to be bound by them.

If you are using the Platform on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

SHUQZ is a multilingual local business directory that allows users to discover businesses, read and write reviews, contact businesses, browse job listings and promotions, and buy or sell items on the second-hand marketplace. The Platform operates primarily in Israel and the Middle East and supports Hebrew, Arabic, English, and Russian.

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.
• You must notify us immediately at support@shuqz.app if you suspect any unauthorised use of your account.
• One person may not maintain more than one account. Duplicate accounts may be terminated.
• You must be at least 13 years old to register. Users under 18 may only use the Platform with parental or guardian consent.

• Businesses listed on SHUQZ must be real, lawfully operating entities or sole traders.
• You may only list a business that you own or are authorised to represent. Listing a business you do not represent is strictly prohibited.
• Business information (name, address, hours, photos, contact details) must be accurate and kept up to date.
• Listings that are misleading, fraudulent, duplicate, or in violation of applicable law will be removed and may result in account suspension.
• SHUQZ reserves the right to review, moderate, approve, or reject any business listing at its sole discretion.

“Content” means any text, photos, reviews, messages, listings, or other material you submit to the Platform.

5.1 Your content

• You retain ownership of content you submit. By posting it, you grant SHUQZ a worldwide, royalty-free, non-exclusive licence to use, display, reproduce, and distribute that content for the purpose of operating and promoting the Platform.
• You are solely responsible for the accuracy and legality of content you post.

5.2 Prohibited content

You may not post content that:

• Is false, misleading, or deceptive.
• Is defamatory, abusive, harassing, threatening, hateful, or discriminatory on the basis of race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
• Contains nudity, sexually explicit material, or graphic violence.
• Infringes any third-party intellectual property, privacy, or other rights.
• Promotes illegal activities or products.
• Contains spam, advertising, or unsolicited promotional material.
• Contains malicious code, viruses, or attempts to disrupt the Platform.
• Impersonates any person, business, or organisation or misrepresents your affiliation.

5.3 Reviews

• Reviews must reflect genuine first-hand experiences. Fake reviews — whether self-generated, incentivised, or submitted by competitors — are prohibited.
• Business owners may not review their own businesses or competitors.
• We reserve the right to remove reviews that violate these Terms or our community standards.

• Job listings must describe genuine employment or freelance opportunities offered by the posting business.
• Promotions and offers must be accurate and honoured by the posting business. Misleading promotions are prohibited.
• Applications and messages submitted through the Platform are for legitimate professional purposes only.

• The marketplace is for peer-to-peer sale of used or new personal items. It may not be used for commercial reselling operations without prior agreement with SHUQZ.
• You may not list prohibited items including but not limited to: weapons, drugs, counterfeit goods, stolen property, hazardous materials, or regulated financial instruments.
• Transactions are conducted between buyers and sellers directly. SHUQZ is not a party to any transaction and bears no responsibility for the quality, safety, or legality of items listed.
• You are solely responsible for complying with applicable laws when buying or selling items, including consumer protection and tax obligations.

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable local, national, or international law or regulation.
• Scrape, crawl, or otherwise systematically extract data from the Platform without written permission.
• Attempt to gain unauthorised access to any part of the Platform, its servers, or databases.
• Use automated means (bots, scripts) to interact with the Platform in a way that disrupts its normal operation.
• Create accounts for the purpose of manipulating ratings, reviews, or the visibility of listings.
• Collect or harvest personal data of other users without their consent.
• Interfere with or circumvent any security features of the Platform.

The SHUQZ name, logo, design, software, and all Platform content created by SHUQZ (excluding user-generated content) are the exclusive property of SHUQZ and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from Platform content without our prior written consent.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using SHUQZ you consent to the collection and use of your information as described in the Privacy Policy.

SHUQZ reserves the right to remove any content, suspend or terminate any account, or restrict access to the Platform at any time, with or without notice, if we reasonably believe:

• You have violated these Terms.
• Your conduct harms other users, third parties, or the integrity of the Platform.
• Required to comply with a legal obligation.

You may appeal a moderation decision by contacting support@shuqz.app.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SHUQZ does not warrant that the Platform will be uninterrupted, error-free, or free of viruses. We do not verify the accuracy of business information, user reviews, or marketplace listings and are not responsible for any reliance placed on such content.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHUQZ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the greater of (a) the amount you paid to SHUQZ in the 12 months preceding the claim, or (b) USD $100.

You agree to indemnify, defend, and hold harmless SHUQZ and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform; (b) your violation of these Terms; (c) your content; or (d) your violation of any third-party rights.

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the competent courts in Israel.

Before initiating formal proceedings, we encourage you to contact us at support@shuqz.app to seek an amicable resolution.

We may update these Terms from time to time. When we make material changes, we will notify you via email or an in-app notice and update the “Effective date” above. Your continued use of the Platform after the effective date of the updated Terms constitutes acceptance. If you do not agree to the new Terms, you must stop using the Platform.

For questions about these Terms, contact us: